Our customer support is more than happy to help you with any questions regarding your purchase. If you have any questions about the properties of the products, have troubles during installation, or need specialist guidelines, don’t hesitate to contact us immediately! If you need information about building permission, hit us up! We are also there for you if any parts are missing or when you want to return the item you ordered.
If you want to get one of our specialists to get in touch with you and help choose a timber product that meets your requirements, contact us via chat in the bottom right corner of the screen. One of our specialists will contact you shortly to discuss our different models, options, and your needs when choosing the right product.
We pride ourselves on the high quality of our products that is achieved by combining Nordic timber and craftsmanship. This is why we are confident in offering you a 5-10-year anti-rot warranty depending on the specific product. The warranty stays valid if you have taken care of your product according to the guidelines presented by us. If any quality issues should appear during that period, we are more than happy to compensate you for your troubles in an appropriate way.