Premium Log House Terms and Conditions


The following words must have the following meanings: the Supplier-LogHouse: the Customer-the person who signed the sales agreement “the Building”-the wooden structure specified in the sales agreement

2. Cost

The price of the building must be specified on the Sales Order. If the customer requests changes to the specifications, quantity, location, or date of delivery after signing the Sales Order, the supplier may adjust the price accordingly.

3. Compensation

3.1 Prior to processing, a deposit of 50% of the agreed-upon price on the Sales Order must be paid. The security deposit is non-refundable. The supplier will take the necessary steps to supply the goods ordered upon receipt of the deposit and the signed Sales Order.
3.2 Any payments on account made by the customer to the supplier may be offset by the supplier against any liability, costs, or expenses incurred by the supplier in complying with the Sales Order if the customer breaches the contract.
3.3 A deposit of 50% of the price stated on the Sales Order is due upon delivery of the signed Sales Order. This is a non-refundable transaction. Other payment methods may be confirmed on the supplier’s signed Sales Order. A further payment of 60% of the purchase price on the day of delivery. All final balancing sums due shall be paid upon practical completion of the building, that is, after the erection of the floor, external walls, and roof, and, if applicable and ordered, insulation (if applicable), the provision of any plumbing and any electrical works, and the application of outside coating. The supplier may provide the customer with a statement of account detailing all monies received and sums owed upon practical completion.

4. Possession

4.1 The building shall remain the supplier’s property until all sums owed to the supplier by the customer are paid in full.
4.2 The supplier shall have the right to repossess any building supplied to the customer for which payment is past due and resell the same. To that end, the customer HEREBY GRANTS the supplier or its agents an irrevocable right and license to enter the property where the building is installed.

5th. Shipping

5.1 The delivery date specified on the Sales Order is only an estimate or guide.
5.2 The supplier shall not be liable to the customer for any third-party loss, damage, or alteration, whether direct or indirect, to any property, undertaking, or event caused by or arising from or connected with any delay in delivery of goods, failure to execute an order or delivery, or cancellation of the contract.
5.3 The customer will provide and/or obtain adequate access to and from the relevant site for the delivery of the goods. The customer will ensure that the site is cleared and ready before the delivery begins.
5.4 The supplier reserves the right to deliver the goods only to the kerbside. If the supplier is unable to deliver the goods due to insufficient access to the site, the supplier reserves the right to deduct delivery costs from the deposit received and not return with delivery until access to the site is restored.

6. Guarantees

6.1 The supplier warrants the fitness for purpose, suitability, and merchantability of goods supplied to the seller under the Sales Order for a period of ten years from the date of practical completion, subject to ordinary reasonable wear and tear.
6.2 Any warranty will be voided if the building is relocated without the supervision, supervision, or written approval of the supplier.
6.3 The supplier shall not be liable for any damage or other adverse consequence to the goods supplied and sold to the customer caused directly or indirectly by the customer’s failure, default, or neglect to properly maintain them and to comply with the supplier’s maintenance instructions. Changes or alterations to parts or components are at the customer’s risk unless approved or performed by the supplier or his agents.

7. Dimensions

7.1 All measurements are taken on the loghouse.
ie are external measurements and do not represent internal measurements once the cabin is completed.

8. Care and upkeep

The supplier requires that the building be sealed with outdoor silicon (all horizontal and vertical joint areas) and treated with a quality wood treatment of the customer’s choice in accordance with the application instructions for the product within 4 weeks of the building’s completion and thereafter in accordance with the product manufacturer’s recommendations.

9. Exemptions

8.1 The supplier shall not be liable to the customer or any third party for any loss, damage, or alteration, whether direct or indirect, to any property, undertaking, or event caused by or arising from a delay in delivery of goods, failure to execute an order or delivery, or cancellation of the contract pursuant.
8.2 Failure on the part of the customer to complete all preparations for installation and operation by the agreed time and date may result in the delivery cost being deducted from the deposit received.
8.3 The supplier or his agents will not be held liable for any damages or injuries to goods, property, or personnel caused by the customer’s or his agent’s inadequate site preparation.

10. Authorities

9.1 It is the customer’s responsibility to obtain all permissions and consents, including all local authority planning permissions and any certificates or authorizations required under any bye-laws or regulations.
9.2 Where the supplier authorizes access through adjacent properties for the supplier’s use during delivery and or installation, the customer is required to obtain permission from the owners of the adjacent property for such use, and the customer agrees to be responsible for, and accept the risk and liability associated with, such use.

11th. Other Works

10.1 At the extra price agreed, the supplier shall provide any extra works required in accordance with the supplier’s specifications appropriate to the goods purchased by the customer.
10.2 If extra works such as electricals and/or plumbing are performed by third parties that do not conform to the supplier’s specifications, the supplier will not be liable for any damage or alterations made during or any loss caused by fittings of Electricals and/or plumbing. The supplier does not guarantee such work.
10.3 If a base or foundation is ordered, the supplier must provide and guarantee a base that is appropriate for the size of the building. If the customer does not require a base or foundation from the supplier, the supplier accepts any base built by a third party in a matter between the third party and the customer and holds the customer harmless for any adverse consequences that may arise. In particular, if the base is not built to the supplier’s specifications, the supplier will not be liable for defects caused by the third-party foundation to the goods supplied and the building.

12. Complimentary

The supplier refers the customer to third-party contractors solely as a professional courtesy. The supplier is not liable for any subsequent behavior or services rendered by referrals.

13. Returns 

The supplier does not accept returns.

14. Lead Time 

The supplier indicates lead time only as a guideline. During peak seasons, our lead time can range from 8 to 12 weeks or more.

15. Storage in the Cabin

Before the cabin is delivered to the supplier warehouse, the client will be notified within a week. It is the responsibility of the client to have the site ready for the cabin to be delivered within a week of notification. Cabins can be stored for a fee of €100 per week for cabins under 25 square meters and €150 for cabins larger than 25 square meters.

Pricing for the Foundation

Client guarantees that the site is level and stable if the timber frame and block pad foundation services are purchased from the supplier. If the builders do not identify, the client may be charged an additional €15 per square meter for foundation work, or the foundation may be refused, and the client must organize the foundation themselves.

Insulation is number 17 on the list.

Please keep this in mind. When we internally insulate the exterior walls, we reduce the overall internal area, so our final clearance dimensions may change. It is best to measure in the field after installation.

18th. Product completion

All of our structures are ready-to-assemble. Sanding, filling, painting, and sealing are all necessary.

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